Chandler Utilities has issued a Boil Water Advisory for the following area: Old Hickory Subdivision and a section of Warrick County near Newburgh that is bounded by Oak Grove Road on the south, Jenner Road on the north, Libbert Road on the west, and Hwy. 261 on the east. There are an estimated 1,800 Chandler Water customers affected by this Boil Water Advisory.

This precautionary measure is recommended due to a water main break. It is recommended that all cooking and drinking water in the affected area be brought to a complete boil for 5 minutes before use. Please continue to boil all cooking and drinking water until we notify you that it is no longer necessary.

We appreciate your cooperation during this time and will update you as necessary until the drinking water problem has been solved. If you have any questions concerning the drinking water problem, please contact the Chandler Utilities Maintenance Facility at 812-925-6213.

It is possible that customers in the affected area may experience discolored water, lowered water pressure, and/or air in their lines following this repair for up to the next 24 hours. These are characterized, as noted, below:

• Low water pressure – Water should be restored to all customers who were completely without pressure during the break and repair, but some customers may still experience lower than normal water pressure with a gradual increase in pressure over the next 24 hours.

• Rust-colored water – The discoloration is simply a build-up of naturally-occurring iron in the water that has settled in the mains between flushing periods. The discoloration can stain laundry, so it is best to clear out any discolored water from your plumbing lines before additional water use. To clear out your lines, we recommend you run COLD water through your bathtub until it runs clear; this can take up to 20 minutes. If you use hot water while there is discoloration, the discolored water may linger if it gets inside the water heater tank. The same is true if you use a water softening system; bypass your softener to avoid pulling the discolored water into your water softener tank.

• A hammering noise in your pipes and or milky-looking water – In some instances, air can get into your lines when you turn on a faucet during a significant drop in water pressure. If this happens, you may experience a hammering noise and/or sputtering, or water that appears cloudy or milky and clears up as it sets. To flush air out of your lines, turn on your cold water in all of your faucets until the water flows freely and/or runs clear; it may take several flushes to clear the line to your toilet.